“This happened at my work ALL THE TIME and we were just expected to entertain the crazy people knowing full well they were not going to buy nothing!” one user said. “Retail employees are under and have to deal with this,” a third user argued. “No because I’d have to clock out immediately and meet her outside,” another said. “I do not miss retail at all,” one viewer noted. The clip ends with the customer still waiting outside of the store.Ĭommenters on the TikToks expressed that they had been in similar situations before citing experiences such as this one as to why they no longer work in retail. “This crazy lady,” Kayla’s sister can be heard saying on camera. The pink-haired woman continues to yell at the workers inside the store. Kayla’s sister was waiting for her in a car and recorded the aftermath of the interaction, which shows the customer staring at the store from its front doors as employees lock up. They note that they didn’t have to stay open and process the transaction for her, which is why they were so frustrated that she continued to keep shopping. The second video also shows more of the argument between the shopper and exasperated employees who tell that they are closed. She captioned the video with: “so here we go with the ‘part two / context’ she brought down more shoes, was still shopping after store closedAND HER SCREAMING lol AND SISTER POV outside.” Reply to so here we go with the”part two / context ” she brought down moreshoes, was still shopping after store closedAND HER SCREAMING lol AND SISTER POV outside #fy p #vi ral#mes sytok #Fru nktheBeats #mes sytiktok #Par t2 #fig ht #dra ma #pov ♬ original sound – Kayla□✨Īn employee of the store can be heard saying, “Ma’am you’re still shopping and we are closed.” Kayla posted a follow-up video that showcased more of the retail drama. The video then cuts to more of the customer’s items with a text overlay that reads: “Not the ‘I forgot the wallet'” as people can be heard swearing in the background. “I’m gonna be done!” the customer shouts, saying, “don’t tell me no” to the Ross employees. Then there’s a cut to a customer with long pink hair arguing with employees in the store as she holds multiple hangers of clothing. In the first TikTok uploaded about her experience with the customer, she shows off two shopping carts filled with shoes. Kayla, who posts under the TikTok handle wrote in the video’s caption: “almost 3000$ worth of stuff rung up for a canceled transaction.” – almost 3000$ worth of stuff rung up for a canceled transaction □□ #messytok #omg #ross #sanford #onlyinflorida #nah #3k #drama #fypage #fyp #viral #200 #shoes #messytiktok #dramatiktok #lockedin #lol ♬ Oh No – Kreepa This could be why so many folks are commiserating with this now viral TikTok video that features a Ross Dress for Less customer filling up shopping carts with allegedly over $3,000 of product as the store is nearing closing time-only to have the entire transaction canceled. There are also tons of examples circulating the web of employees at popular retail chains being subjected to poor treatment from customers who either make their jobs more difficult than they need to be, leading to frustration in the workplace and preventing them from performing other necessary tasks. While there are plenty of companies upping the hourly rates they offer to employees, many workers are still earning under $15 an hour. One of the biggest reasons for employee dissatisfaction in these positions has to do with pay. The average turnover rate for retail positions is a whopping 60%.
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